Description

IP Design Engineer -Telecommunications - Remote

IP Design Engineer -Telecommunications - Remote
About The Role
To support our growing business, we are looking for Telecommunication Design Engineers to be part of our design team serving a high-profile utility client. We operate as a Telecommunication Infrastructure Services Company and is part of the Telecom Division of M Group Services. Covering the full network lifecycle, we deliver Managed Services and Projects for both fixed and mobile infrastructure networks across the operator and utility markets.

What will you be doing?
Reporting to the Senior Design Engineer within the Technical Support Services department, the Design Engineer is responsible for the production of high-quality Bid and Design solutions in accordance with customer requirements and specifications. You will work closely with the customer and accounting teams, refining the requirements, providing guidance and assist with strategy, resulting in solutions that are deliverable, operational, and commercially sound.
You will perform as a Subject Matter Expert within your technology field, contactable for technical support, guidance, and implementation, while becoming a trusted advisor to internal and external customers. You will maintain an up-to-date knowledge on new network and Telecommunications technologies, where appropriate, providing recommendations and test strategies for technology evolution, ensuring systems are aligned to customer strategy, meeting customer requirements and ensuring network stability and offering a sustainable support model.

What will your key responsibilities be?

• Capture and interpret customer requirements, design complex solutions to meet customer requirements whilst ensuring solutions are buildable, scalable, repeatable, and utilising existing standard services and templates.
• Acting as key signoff for technical artefacts (design, implementation & test approaches, operational & support handover, etc.)
• Leverage and influence, show resolve under pressure from customers and internal stakeholders, ensuring desired technical and project outcomes with adherence of design standards and principles.
• Build a “trusted advisor” relationship with our customers acting as the Telecom technical “end-to-end” authority within the business.
• Assist deployment and operation of customer networks by ensuring the design is followed and any deviations are recorded and reported to the Project Manager.
• Quality assurance in the design and implementation process.

What competencies are we looking for?

• At least 5 years' experience in dealing with SME or larger customers in a technical, solution design or consultancy role.
• Good presentation and interpersonal skills, ability to present, leverage and influence internal stakeholders and customers.
• Self-starter with a clear can-do mentality, ability to work under pressure from both customers and internal stakeholders and produces solution designs that are profitable & deliverable.
• Sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL) used to deliver complex solutions.
• Ability to learn and master new skills and products / platforms quickly.
• Maintain required technical knowledge up-to-date and drive innovation.
• Maintains industry-recognised certification(s).
• Keeps current on industry best practices.
• Maintain working knowledge of all technologies used within customer estates, Telco's and ensure ability to clearly articulate the business benefits of solution portfolio.
• Support or drive further development of design methodology, processes, documentation and standards used.
• Good understanding of concepts of High-Level Design, Low Level Design and Bill of Materials and conversant with developing project costing.
• Experienced in the Microsoft Office Suite and CAD software such as Visio and Autocad.
• Our ideal candidate will be fully conversant in the design, definition of standards, testing requirements and bringing into service of;
• Mission-critical, Black-Start compliant, low latency network and services using SDH / PDH and MPLS / IP technology over a mix of fibre, microwave radio and 3rd party “leased line” products including Openreach EAD and OSA.
• IP Network including good understanding of components of a Layer 2 & Layer 3 network, design of WAN, LAN and services.
• SDH/PDH technology and design of low latency sub-rate services including V & X data, Voice Frequency and Optical Teleprotection (IEEE C37.94).
• Fibre systems including fibre characteristics, electrical utility fibre deployment, ground deploy and 3rd party fibre.
• Telecoms installation in electrical substation environment.
• Design of DC power supply and battery systems.
• Microwave radio (eg SIAE Electronica ALC+, AGS20).
• Copper xDSL products including services via BT WBMC and SHDSL over copper “pilot” cables.
• Synchronisation networks (PRC, SSU, SEC, frequency, NTP and PTP).
• Satellite services – E.g. BGAN and T-SAT services

About The Company
Why choose us?
We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:

• 25 days annual leave plus bank holidays
• 4% matched pension scheme
• 2 x salary life assurance
• Access to our staff discount portal
• Health Cash Plan
• Cycle to Work scheme
• Employee assistance programme
• Recruitment referral scheme
• Payroll giving
• Salary finance scheme
• Inclusiveness

As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments, we can make to aid your application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme, we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners.